Terms & conditions.
These terms explain the general conditions that apply when you use the HavenHeart Adoption Services website and interact with our online services.
Acceptance of these terms
By accessing or using the HavenHeart Adoption Services website, you agree to these Terms & Conditions and our Privacy Policy.
If you do not agree with these terms, please do not use the website.
Important: These website terms do not replace a separate adoption services agreement, client agreement, fee agreement, consent document, placement agreement, or other written agreement that may be required for an individual adoption matter.
About HavenHeart Adoption Services
HavenHeart Adoption Services is an adoption agency based in El Paso, Texas, serving clients nationwide within the scope of its services, licensing, and applicable law.
Our website provides general information about domestic newborn adoption and the services offered by HavenHeart.
Website information
We make reasonable efforts to keep website information accurate and current. However, adoption laws, agency programs, fees, timelines, availability, and other information may change.
Information published on this website should not be interpreted as legal advice or as a guarantee that a particular adoption will proceed in a particular manner.
Applications
Website applications are intended to begin the agency’s information and intake process.
Submitting an application does not automatically establish an agency-client relationship, guarantee acceptance into an agency program, or guarantee an adoption opportunity.
HavenHeart may contact an applicant after receiving an application to discuss the applicant’s circumstances and explain applicable next steps.
Expectant parent applications
Expectant parent applications are provided without an application fee.
Submitting an expectant parent application does not obligate an expectant parent to proceed with an adoption plan.
Adoption decisions and legal consent are subject to applicable law and the individual circumstances of the adoption.
Prospective adoptive parent applications
The initial prospective adoptive parent application has a listed fee of $500, subject to the agency’s applicable fee terms and agreement.
Under the agency’s published fee structure, 85% of the application fee, or $425, is refundable and $75 is non-refundable, subject to the applicable terms governing the payment.
Payment of the initial application fee does not guarantee approval, completion of a home study, admission into the agency program, a match, placement, or finalization of an adoption.
Adoption program fees
Standard agency program fees are described on our Adoption Costs page.
Based on the current published program structure, prospective adoptive families may encounter costs associated with:
- Initial application and administrative processing
- Home study and background-check services
- Agency program and matching services
- Post-placement supervision and legal finalization
- Other case-specific professional, legal, court, interstate, or travel expenses where applicable
The actual costs associated with an individual adoption may vary. Families should review their applicable written agreement before making payments.
Matching & placement
HavenHeart may facilitate adoption opportunities involving expectant parents considering adoption or newborn children who are legally eligible for adoption.
A potential match does not guarantee placement or finalization. Adoption circumstances may change at any point before the legal requirements for placement and finalization are completed.
HavenHeart does not guarantee that a prospective adoptive family will receive a particular number of adoption opportunities or that an adoption opportunity will become available within a specific period.
Family profiles
Prospective adoptive families may be invited to create a family profile for adoption-related purposes.
Families are responsible for providing accurate information and notifying HavenHeart if important information contained in their profile changes.
HavenHeart may edit, format, remove, or decline to publish profile information when necessary for accuracy, privacy, safety, agency policy, or applicable legal requirements.
Acceptable website use
You agree to use this website only for lawful purposes.
You may not:
- Submit knowingly false or misleading information
- Impersonate another person
- Attempt to access another person’s account or information
- Interfere with the operation or security of the website
- Use the website to harass, threaten, exploit, or harm another person
- Attempt to collect confidential information about another individual
- Use website content for unlawful or unauthorized purposes
- Introduce malicious code or other harmful technology
Third-party services
Our website may contain links to third-party websites, services, payment processors, scheduling systems, communication platforms, or other resources.
HavenHeart is not responsible for the content, availability, security, or privacy practices of third-party websites or services. Your use of those services may be governed by their own terms and privacy policies.
Intellectual property
Unless otherwise stated, website content, including text, graphics, branding, logos, photographs, page designs, and other materials, belongs to HavenHeart Adoption Services or is used with appropriate permission.
Website content may not be copied, reproduced, modified, distributed, or commercially used without appropriate authorization.
No legal or medical advice
Information provided through this website is for general informational purposes and should not be considered legal, medical, financial, or mental-health advice.
When professional advice is necessary, clients should consult the appropriate qualified professional.
No guarantee
HavenHeart does not guarantee any particular adoption outcome, placement, match, timeline, court result, or finalization.
Adoption involves circumstances and decisions that may be outside the agency’s control, including decisions by expectant parents, prospective adoptive families, social workers, attorneys, hospitals, courts, government agencies, and other authorized parties.
Changes to these terms
HavenHeart Adoption Services may modify these Terms & Conditions when necessary to reflect changes to our website, services, business practices, or applicable requirements.
The updated version will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated website terms to the extent permitted by law.
Governing law
These website terms are intended to be governed by applicable laws, including applicable Texas law, subject to any mandatory law that applies to a particular individual, transaction, or adoption matter.
Nothing in these website terms is intended to limit any rights or protections that cannot lawfully be waived or limited.
Contact us
If you have questions about these Terms & Conditions, please contact HavenHeart Adoption Services.
HavenHeart Adoption Services
El Paso, Texas
Serving families nationwide
Phone: +1 (706) 416-0336
Email: info@havenheartadoptionservices.com